Communication in Law Enforcement
Discussion Board 2
Liberty University
CJUS 520-B07
Ray Kirby
How can communication be improved in an organization that is structured in a traditional bureaucratic form? To understand how communication can improve within a traditional bureaucratic criminal justice system, one must understand the structure and how communication is dispersed within the respective criminal justice agencies. It is also important to realize that each agency or criminal justice organization has policy and procedures governing how communication is transmitted. (Stojkovic, Stan, Kalinch, David, & Klofas, 2012) Within law enforcement agencies information is passed either up or down the chain of command. Meaning
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Additionally, better understanding of these barriers by top-level managers within the organization will allow for better formalization of communications. These barriers include: 1. Preconceived ideas 2. Denial of contrary information 3. Us of personalized meanings 4. Lack of motivation or interest 5. Non-credibility of the source 6. Lack of communication skills 7. Poor organizational climate 8. Use of complex channels 9. Communication gap (Stojkovic, Stan, Kalinch, David, & Klofas, 2012)
The understanding of those barriers to which prevent information from being received can allow for better communication throughout the department.
How might computerized communication be utilized to improve the effectiveness of communication in a bureaucratic organization? Computerized communication within law enforcement has and will continue to improve law enforcement as the technology is implemented and utilized within these agencies. The utilization of such devices as mobile data terminals (MDT’s) has given the average patrol officer access to enormous amounts of information. Even in 1979, Computer and technology were said to “have the potential to aid in criminal justice activities through the rapid communication of accurate and complete information, and perhaps a more rational approach to decision-making” (Colton, 1979. P.19). Now in 2014, the computers and
There are several barriers that affect the flow of communication in an organisation. These barriers. Interrupt the flow of communication from the sender to the receiver, thus making communication ineffective. It is essential for managers to overcome these barriers. The main barriers of communication are summarised below. Interrupt the flow of communication from the sender to the receiver, this making communication ineffective. It is essential for managers to overcome these barriers. .
Some example of barriers to communication are use of jargon, physical barriers, cultural differences, impairments, different language and patronising communication.
The six barriers of effective communication are, 1)Physical barriers 2)Language barriers 3)Body language barriers 4)Perceptual barriers 5)Organizational barriers 6)Cultural barriers. In my opinion I believe that the easiest barriers to surmount are the physical barrier. Often people act as if nothing is bothering them, and the can hide their physical discomforts.
Communication is primarily an exchange of information, ideas, or thoughts. This paper will focus on the process of verbal and nonverbal communication as well as the components of each. It outline the formal and informal channels of criminal channels. This paper will also list the different barriers to effective communication within a criminal justice organization. Finally it will cover strategies that can be implemented to overcome communication barriers within criminal justice organizations.
Identify the communication roadblocks these barriers present in the scenario. To review the communication roadblocks, read the information found in lesson 3.3. (5 points)
Organisational barriers can be unclear structures so adults do not know who to communicate with, inefficient communication systems and lack of clarification of what each persons job role is within the setting. Attitudinal barriers are conflicts between adults, lack of consultation, lack of motivation or positive attitude to work or different views about practice. Personal barriers are adults with personal problems such as relationship issues, health issues such as depression and close friendships among colleagues. Language and culture barriers can be things like adults who have English as an additional language, poor explanations resulting in confusion and different cultures having different expectations of communication. |
The next barrier type is personal. These barriers can occur for both the sender and receiver. Ones’ ability to send or receive information is effected by many factors. Mood, prejudices against another person, another team, your listening skills, method of communication, all can lead to erroneous interpretations, or level of understanding. Here are tips to help gain overall better communication with your team, peers, and your manager(s).
1) Barriers with superiors: This when the superiors feel that there may be a challenge to their position and authority. This is when the superiors are not confident in their ability and fear that any communication with their juniors could lead to their deficiencies being exposed.
1.) The course covered areas that are critical for justice to be served. Much of the text highlighted the need for correct, reliable, complete, and understandable language required from law enforcement. The first chapter was about writing correctly by organizing, understanding confusing words and phrases and using proper sentences. This chapter also laid out ways and means to improve your verbal and written communication. This led us into Chapter 2 where the differences between oral and written records are discussed. It emphasized the importance of written documentation for permanent records which are used in the future for all types of references. Chapter 3
The number of electronics now available to make criminal justice jobs more effective is rapidly growing. Of course, criminals also utilize these technologies, so professionals in the industry have to remain one step ahead in technology to combat illicit usage. Database and information exchange, detection and positioning systems, are the three main parts of the technology involved with the new organization. There are many precedents set to help make these types of informed decisions. For example, twenty years ago it took a lot more manpower to map out crime patterns than it takes for a computer program to do it today.
In reference to the question listed in the previous paragraph regarding interoffice communications, we must consider that the true issue may be repressed within the obvious surface problem. To complete a better understanding of this topic an interview was accomplished with a fellow middle manager working within the same department. The interview with Ian Tewson developed over a period of three weeks. (I. Tewson, personal communication, April 15th, 2010) Inside this interview many topics surrounding this event were discussed and opinions were shared to reach the conclusion presented in this paper. Through the conversations the same topic surfaced over and over again in regards to company communication or the lack thereof. Ian Tewson has worked for the company for over twenty-five years and has seen tremendous growth and loss over this lengthy duration. But through the conversations the issue of communication difficulty has only recently surfaced. This lack of communication within the departments has
Communications can break or make the administrators’ ability to direct and control the policies of the organization which they are overseeing. This type of communication can be classified as internal communication which encompasses the unofficial and official communication through channels such as memos, policies, guidelines and procedures (Quirke, 2012). In this case it is the official communication where the administrator has to ensure that information is passed to all involved parties
Learning aim B: investigate barriers to communication in health and social care. Why doesn’t anyone listen? Barriers to communication A barrier is an obstacle that gets in the way when a person are trying to talk to someone at work or outside of work which will prevent the exchange of ideas.
Line-level law enforcement officers, investigators supervisors, and police executives are more educated and sophisticated with technology in their arsenal to enhance job performance. Despite having better education, training, equipment, access to specialized resources, and information, law enforcement agencies struggle with sharing power with their workforce. The result of this failure to modernize leaves law enforcement officers going through the motions and working at less than maximum efficiency.
Barriers to communication refer to obstacles that ideas and messages face before reaching the receiver. Language barriers occur when the receiver does not fully understand information conveyed by the sender. This occurs in the work place when orders and instruction pass to employees and employees fail to understand what the actual message and how they should respond. Dubrin argues, "Insiders but not outsiders understand technical or professional/jargon language" (443). Language barrier can occur in all levels of the organization not necessarily between the top and bottom. Emotional barriers occur if the message is not appealing to the receiver; it may arouse emotion and feelings that may lead to misunderstanding and misinterpretation. Proper interpretation of the message