Conflict is in inevitable part of our everyday lives. Since no two people view things in the exact same manner, disagreement will most certainly arise at some point in time. Conflict is simply a difference of opinion and is considered to be a normal part of our everyday lives. There are several different forms of conflict and not all of them are considered to be bad. This paper will discuss the causes of conflict, the different types of conflict, and barriers to conflict. According to Communication Research Associates, conflict is a condition of imbalance within an individual (Communication Research Associates, 2005, p. 178). Keep in mind that just as there are disadvantages to conflict, there are also several advantages. In order to …show more content…
For example, if you are at work and walk by someone’s desk and accidently knock their pen on the floor. All of sudden, the person lashes out and starts to curse at you. Knowing that this is not the norm for your coworker, it would safe to assume that they are under some form of stress or have other things on their mind. By knowing this, it becomes easier to respond in a more responsible, tempered, and appropriate, manner. Sometimes ego can become a cause for conflict as well. There may come a time when someone is wrong about something or they may have made a mistake but they refuse to admit it. Because they have such a high ego, they may become self-protective of their situation, therefore causing conflict because they refuse to admit they were wrong. Instead they may choose to become persistent in standing their ground, whether they are right or wrong. During communication, if the intended goals are not clearly identified, there is a greater possibility for error and it could further aggravate a situation, causing conflict. Because each individual is different there are bound to be clashes within certain personality types. For example, if someone prefers to discuss everything in detail and I prefer to get straight to the point then we could have a personality clash because we are not seeing things eye-to-eye. They may view me as being incompetent or irresponsible while I would
Conflict cannot be eliminated from the workplace therefore learning appropriate conflict-handling skills is important. It is imperative nurses learn how to effectively handle conflict in the work environment (Morrison, 2008). According to the Conflict Resolution Questionnaire Analysis, my style of conflict resolution is Collaborating. I believe that working together will get better results than working alone, a win/win situation. I can express assertiveness, cooperation and welcome differences of opinions. I will listen to the opinion of others and will give you mine as well.
A major benefit of dealing with people in work places and outside of work is dealing with conflict. Disagreements can easily cause individuals to have confrontations which isn’t always easy to resolve or ignore the situation. When trying to handle conflicts, we need to be aware of the ego state the
Conflict need not be catastrophic or personal conflicts are simply part of being human. Deal with issues as they arise, avoiding conflict makes situations worse. Time does not resolve matters instead it decreases the chance of a positive outcome. Attempt to understand the other person's point of view because dismissing the other's views, assigning blame, and exclusive focus on your own perspective are all counterproductive. Do not judge emotions, no one's feelings are more or less “right” than the other. Emotions reflect a valid perspective of an individual even if you don't understand it; acknowledge the other person's reaction as important. Focus on the behavior, situation or problem area without attacking the person involved. Do not assume your values or beliefs are “right”, they reflect a view of the world from your unique perspective. Respecting another's viewpoint as equally valuable opens an opportunity for learning and growth (Lifetips moving up in life, 2000).
A new director decides to reorganize the department you work in. This reorganization comes about without input from the employees and many of the nurses that you oversee are feeling resentful of the change. As a nurse leader, identify factors that may lead to conflict and ways you can manage them.
One thing that is a part of every person’s life on every day of every week of every month of every year is conflict. Conflict is something that people, no matter how they strive, cannot escape from. Whether the conflict on a certain day is on a large scale or it is a miniscule bump in the road, it can be said that there will always be conflict. When people encounter conflict, the sole thing on their minds is to devise a way to be rid of it. The way that a person responds to whatever conflict they are faced with is what determines success or failure. If a person meets the conflict head on and with a positive attitude, then it is almost certain to end in success. If a person meets the conflict with a negative attitude and tries to avoid it, then
We blame ourselves, and then we start to question our likability, and we wonder why we don't have that fantasy group of friends that everybody else in the world must have. Conflict is a process in which people disagree over significant issues, thereby creating friction (Lulofs & Cahn, 2000). This is not a simple occurrence, but there needs to be various factors included for it to be considered a conflict. Both parties must have opposing interests, thoughts, perceptions, and feelings, and they must then recognize the existence of different points of view (Lulofs & Cahn, 2000). In addition, the disagreement is not just a one time event but something that continuously occurs. Though it can be destructive it can also be beneficial, for example a relationship with little to no conflict leads to complacency but a relationship with too much conflict can lead to dysfunctional behaviors by both
Interpersonal conflict is an inevitable part of our lives in all aspects of our lives. However, many people avoid it altogether or otherwise handle it in ways that are counterproductive for themselves and others. Effectively dealing with conflict goes a long way in determining success especially when it can have a
For example, my sister and I used to fight all the time. Eventually, I had to learn to respond in the right way. I have to make sure my head is on straight and listen to her point of view. After I do this, I can then reason with her because she has gotten all of her feelings out. When I reason with her it is likely that I might be able to resolve the conflict or even when the argument. Listening to other people’s view during conflict is very important. Last year after Turner and I broke up he decided that he was going to be rude to me and create some more conflict between us. We already did not agree on some things and had opposing viewpoints. He just wanted to make the situation worse. During that I time, I chose to not engage is his game. I just responded to him nicely and smiled when I saw him. I didn’t every retaliate and try to get back at him. It is not surprising that method worked. At the end of the day I was always the one who was happy and he was the one in a bad mood. Eventually the game became boring to him and he quit. Clearly, having a positive attitude can a person become successful during conflict.
As individuals, we all have different approaches to deal with conflict. We also all have an order of preference among the styles that influence our communication choices. In this activity, I have taken a self-analysis assessment that identified the preference order I use with my conflicts. I learned that there are five basic orientations for handling conflict and those are avoidance, competition, compromise, accommodation, and collaboration. The assessment today showed me my conflict style preference and the tactics I use for handling conflict. Today, I will write in deeper details about my results of this self-analysis.
Conflict is an expressed struggling between at least two interdependent parties who perceive incompatible goals, scare resources, and interference from the other party in achieving their goals. A conflict is inevitable meaning it cannot be avoided by others when it comes to disagreeing with one person to another to make an agreement. Every relationship will have a certain conflict with each other, rather they are wrong or not. In this paper, I will talk about my conflict about myself and my boyfriend. My three main points that I will talk about are being trigger, spouse behavior, and a result of my relationship. What I want to gain in this paper is understanding more about the issues when arguing, but in a soft spoken way to each other and
Rahim (2011) defined conflict as a social interactive process that involves disagreements or dissension within or between individual, group or organization. Describing conflict as an interactive process does not mean that there are no possibilities of intraindividual conflict. It is clear that at times a person might interact with himself or herself. Although the definition of conflict is varied, there are four elements that commonly describe conflict. First, conflict comprises opposing interests between individuals or group. Second, the opposed interest must be recognized for a conflict to exist between two or more social entities. Third, conflict comprises beliefs by each side. Forth, it is a process that creates out of existing relationships
Conflict presents in various forms which occur in many situation and both willing or unwilling affect
Conflict is defined as the behaviour due to which people differ in their feelings, thought and/or actions. Collins (1995) states that the conflict is a ‘serious disagreement and argument about something important’ and also as ‘a serious difference between two or more beliefs, ideas or interests’ (cf. Kumaraswamy, 1997, p. 96). In general it is believed that conflicts are the underlying cause of disputes. In other words, dispute is a manifestation of the deep rooted conflict. A dispute is defined as ‘a class or kind of conflict, which manifests itself in distinct, justifiable issues. It involves disagreement over issues capable of resolution by negotiation, mediation or third party adjudication’
Conflict is defined as the perception of incompatible goals or actions between two people (McCornack, 2013). How you approach these tense situations greatly affects the outcome of the conflict and your interpersonal relationships. Everyone experiences disagreement at some point in their lives and it is important to know what you bring to conflict situations in order to become a more competent communicator. Therefore, I completed the Thomas-Kilmann Conflict Mode Questionnaire and asked my sister and boyfriend to do the same regarding my conflict style (Introduction to Interpersonal Communication Course Workbook, 2013, p.29-31). I chose these two people to fill out the questionnaire because they both know me very well in two different types
For many of us, every day is a struggle to avoid conflict. Yet avoidance is practically impossible since the core characteristics, ideas and beliefs of each individual often conflict with our own. Differences of opinion, competitive zeal, and misinterpretations, among other factors, can all generate ill feelings between co-workers within an organization. While we can’t avoid conflict, we can learn how to sidestep negative confrontations by becoming familiar with the types of conflicts that most commonly arise in the work place and by learning how to resolve them.