4. Which one of the following is an example of a well-written, measurable performance standard?O A. Customer service representatives should be energetic and pleasant to customers.O B. Police should respond to a call within a short period.O C. Desk clerks are expected to check out approximately 15 customers every half hour.O D. Resident dorm advisors should be accessible to studentsMark for review (Will be highlighted on the review page)<< Previous QuestionNext Question >>

The business environment is becoming more competitive, and the business needs to compete with each…

Answered: 4. Which one of the following is an…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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Which of the following is a Promoting the organization’s products or services is a responsibility of the: Group of answer choices A: Fulfilling a customer order B: Identifying a customer D: Creating an invoice E: Hiring an employee
A enables you to view data from a table based on a specific criterion O Query O Report O Form O All of the above
When a customer buys an air conditioning unit, it is expected that it will keep the place cool. This is an example of what kind of need: a. Stated b. Unstated c. Secret d. Real
13 The use of mobile applications for user communication and interaction is a function-oriented example of e-service success factors. Select one: a. True b. False
Which of the following is true of preferred customer perks? a. Giving away these perks is not particularly profitable for the company in the long run. b. The customers receiving these perks do not talk about them lest other customers get angry. c. The customers receiving these perks are disproportionately profitable for the company. d. Companies are usually quite indiscreet in providing these perks in order to attract more customers. _____ results from a cognitive comparison between a consumer's expectations and the consumer's actual performance perception. a. Disconfirmation b. Attribution c. Disintegration d. Consumer inertia
Many medical specialties have professional societies that offer degrees of membership where the more advanced members are designated as "fellows" (regardless of gender). For example an internal medicine physician can be designated as a Fellow of the American College of Physicians based on standards for experience, education and service. These fellows are entitled to add the letters "FACP" after their name and degree. What function from this chapter is accomplished by this tiered level of membership? A. Signaling physician quality B. Linking the physician to a mechanism for patients to record complaints (like the Better Business Bureau provides) C. Reducing information asymmetries D. Fellowship designations are a marketing strategy to attract new patients Give the answers with detail explanation
Which of the following is true regarding the business views/goals to build a business intelligence data warehouse? * Makes an organization’s information inaccessible. Make an organization’s information inconsistent. Empowers end users and gives them control over their reporting needs.Yields small Return on InvestmentIdentifying customers with the greatest profit potential increases the likelihood that they will want the product or service offering and retain loyalty. Which of the following best describes the statement? * Research and development Product and service quality Customer selection Human capital Which of the following is NOT a reason for building a data warehouse? Provide a decentralized decision-making environment and not to rely on IT folk None of the above Provide good performance for both decision support and OLTP applications Provide answers to business questions that thus far have been unanswered
Which of the following situation of operational risk was the Barings Bank of London exposed to? Select one: a. Deficiencies in information systems and internal controls b. All of the options in this question c. Lack of segregation between front and back office d. Fraud and inadequate procedures and controls
The development and maintenance of information resources is now the sole responsibility of the MIS department . Select one : True False
Housing and property services category is one of the e-government service preferences, which contains all of the examples except: Select one: a. Affordable housing information services b. donation services c. utility information d. construction permit services
Please do not give solution in image format thanku Ageneral hospital is renovating the existing pharmacy department. To reduce building occupants’ potential exposure to hazardous materials, such as asbestos, which prerequisite is applicable per LEED for Healthcare IEQ Prerequisite 3? Environment services department remediates contaminated materials. Develop and implement a hazardous material management program for the construction and pre-occupancy phases of the building. Obtain as-built drawings to Identify the potential risk areas. Follow the guidelines of the general of the general hospital safety program.

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