One cable company claims that it has excellent customer service. In fact, the company advertises that a technician will arrive within 55 minutes after a service call is placed. One frustrated customer believes this is not accurate, claiming that it takes over 55 minutes for the cable technician to arrive. The customer asks a simple random sample of 4 other cable customers how long it has taken for the cable technician to arrive when they have called for one. The sample mean for this group is 65.7 minutes with a standard deviation of 5.9 minutes. Assume that the population distribution is approximately normal. Test the customer's claim at the 0.10 level of significance. Step 3 of 3: Draw a conclusion and interpret the decision.

One cable company claims that it has excellent customer service. In fact, the company advertises that a technician will arrive within 55 minutes after a service call is placed. One frustrated customer believes this is not accurate, claiming that it takes over 55 minutes for the cable technician to arrive. The customer asks a simple random sample of 4 other cable customers how long it has taken for the cable technician to arrive when they have called for one. The sample mean for this group is 65.7 minutes with a standard deviation of 5.9 minutes. Assume that the population distribution is approximately normal. Test the customer's claim at the 0.10 level of significance. Step 3 of 3: Draw a conclusion and interpret the decision.

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018

18th Edition

ISBN:9780079039897

Author:Carter

Publisher:Carter

Chapter10: Statistics

Section10.6: Summarizing Categorical Data

Problem 10CYU

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