Problem: The director of D&N Printing believes there is not enough face-to-face communication happening in the company, and that this is having a detrimental effect on team-building, communication and understanding. Staff tend to gravitate towards using instant messaging and emails for their communications, instead of face-to-face interactions. Question:  How could you facilitate improvements to the communication issue found in D&N Printing? What steps you would take to embrace, resource, and effectively implement a positive change to the company and workplace policies and procedures.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter7: Planning And Goal Setting
Section: Chapter Questions
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The director of D&N Printing believes there is not enough face-to-face communication happening in the company, and that this is having a detrimental effect on team-building, communication and understanding.

Staff tend to gravitate towards using instant messaging and emails for their communications, instead of face-to-face interactions.

Question: 
How could you facilitate improvements to the communication issue found in D&N Printing? What steps you would take to embrace, resource, and effectively implement a positive change to the company and workplace policies and procedures.

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