Which management approach views an organization as one system in a series of subsystems and that each subsystem is a component of the whole and thus is interdependent with other subsystems?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter9: Managerial Decision Making
Section: Chapter Questions
Problem 1OTJVC
icon
Related questions
Question
A large Chinese travel agency, Trip.com Group Limited, experienced
a 13% performance improvement among call center employees who
were randomly assigned to work from home for nine months.
Similarly, positive results were recorded at a large Italian utility in an
experiment permitting greater choice in working from home, and its
employees reported lower stress and higher life satisfaction. Eager
to experience higher productivity and a happier workforce, the CEO
of a regional travel agency sent an email to all managers at the
corporate headquarters to embrace teleworking. The decisions of
several managers follow:
Octavio Torres, HR manager in corporate, decides to let anyone on
the payroll team telecommute. He has IT install software on their
laptops that measures keystrokes, emails sent, and records workers
conversations via camera while they work at home. Artificial
intelligence software flags suspicious keystrokes and conversations
for later review by a manager.
Gerquetta Moore, another HR manager in corporate, also decides to
let her HR generalists telecommute. She does not use any tracking
software to measure productivity but instead holds weekly video
calls in which she shares the vision for their department and solicits
reports on her team's successes and challenges.
Melveen Ozeki's sales team has telecommuted for two years and
she focuses on having her team members learn about new markets,
and develop skills and experience to diagnosis stagnant markets so
team members spend more time on high potential customers and
products likely to lead to higher revenues.
Aleksander Price, Chief Operating Officer, emphasized a structured,
formal network of relationships among specialized positions in an
organization and created a team to develop rules and regulations to
standardize behavior of telecommuting employees. He believes that
authority should reside in the position and not with an individual
employee.
Transcribed Image Text:A large Chinese travel agency, Trip.com Group Limited, experienced a 13% performance improvement among call center employees who were randomly assigned to work from home for nine months. Similarly, positive results were recorded at a large Italian utility in an experiment permitting greater choice in working from home, and its employees reported lower stress and higher life satisfaction. Eager to experience higher productivity and a happier workforce, the CEO of a regional travel agency sent an email to all managers at the corporate headquarters to embrace teleworking. The decisions of several managers follow: Octavio Torres, HR manager in corporate, decides to let anyone on the payroll team telecommute. He has IT install software on their laptops that measures keystrokes, emails sent, and records workers conversations via camera while they work at home. Artificial intelligence software flags suspicious keystrokes and conversations for later review by a manager. Gerquetta Moore, another HR manager in corporate, also decides to let her HR generalists telecommute. She does not use any tracking software to measure productivity but instead holds weekly video calls in which she shares the vision for their department and solicits reports on her team's successes and challenges. Melveen Ozeki's sales team has telecommuted for two years and she focuses on having her team members learn about new markets, and develop skills and experience to diagnosis stagnant markets so team members spend more time on high potential customers and products likely to lead to higher revenues. Aleksander Price, Chief Operating Officer, emphasized a structured, formal network of relationships among specialized positions in an organization and created a team to develop rules and regulations to standardize behavior of telecommuting employees. He believes that authority should reside in the position and not with an individual employee.
7e. Which management approach views an organization ....
Which management approach views an organization as one system in a series of
subsystems and that each subsystem is a component of the whole and thus is
interdependent with other subsystems?
Multiple Choice
O
human relations
blue ocean strategy
systems theory
systematic management
bureaucracy
Transcribed Image Text:7e. Which management approach views an organization .... Which management approach views an organization as one system in a series of subsystems and that each subsystem is a component of the whole and thus is interdependent with other subsystems? Multiple Choice O human relations blue ocean strategy systems theory systematic management bureaucracy
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 4 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Management, Loose-Leaf Version
Management, Loose-Leaf Version
Management
ISBN:
9781305969308
Author:
Richard L. Daft
Publisher:
South-Western College Pub